Help & Support

Help & Support

Answers and guidance for getting the most out of Mailbari

Last Updated: July 01, 2026

1. Getting Started

New to Mailbari? Create your workspace, add your domain, and set up your first mailbox from the dashboard's onboarding checklist.

2. Account & Billing

Manage your subscription plan, payment methods, and invoices from Dashboard → Billing. Need a refund or plan change? Contact support and we'll help.

3. Email & Mailbox Setup

Add, suspend, or remove mailboxes from Dashboard → Users. Each mailbox can be configured with its own storage limit, forwarding rules, and access permissions.

4. Domain & DNS Configuration

Verify your domain and configure MX, SPF, DKIM, and DMARC records from Dashboard → Domains. Correct DNS setup ensures reliable email delivery.

5. Security & Two-Factor Authentication

Protect your account by enabling two-factor authentication from Dashboard → Security, and review recent login activity regularly.

6. Troubleshooting Common Issues

Emails not sending or arriving? Check your domain's DNS status and mailbox quota first. Most delivery issues are resolved once DNS records are verified.

7. Contact Support

Still need help? Reach out through our Contact Us section on the homepage, and our support team will get back to you as soon as possible.