Version 1.0 · Effective date: October 15, 2026 · Mailbari LLC
Last Updated: October 15, 2026
Mailbari respects copyright and expects its customers to do the same. If you believe a file shared through Mailbari Drive, a Booking page or another Mailbari link infringes your copyright, send a notice to our designated agent and we will act quickly. If your content was removed by mistake, you can send a counter-notice. Customers who repeatedly infringe lose their accounts. We follow the US Digital Millennium Copyright Act (DMCA), 17 U.S.C. section 512. A complete notice leads to removal and a message to the customer; a counter-notice brings the material back in 10 to 14 business days unless the claimant files a court case.
Send copyright notices to Mailbari's designated agent: • Copyright Agent, Mailbari LLC • 104 Quigley Blvd, Ste 1013, New Castle, DE 19720, USA • Email: [email protected] • Phone: +1 302 580 8514 Our agent is registered with the US Copyright Office's DMCA Designated Agent Directory. Notices sent to other addresses may be delayed.
Under 17 U.S.C. section 512(c)(3), your notice must include: 1. Your physical or electronic signature, as the copyright owner or a person authorised to act for them. 2. A description of the copyrighted work you say is infringed, or a list if there are several. 3. The exact location of the material, such as the Mailbari share link or Booking page address, so we can find it. 4. Your name, postal address, telephone number and email address. 5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law. 6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner. Incomplete notices may not be actionable. We will tell you what is missing if we can.
3.1 When we receive a complete notice, we remove or disable access to the material promptly, usually within 2 business days. 3.2 We tell the Customer's Admins and the User who shared the material what was removed and why, and send them a copy of the notice. We may remove the sender's personal contact details if they ask, except where the law requires us to share them. 3.3 Private email between people is not public content. If a notice concerns a private message, we will pass it to the Customer but cannot remove messages from a recipient's mailbox.
4.1 If you believe your material was removed by mistake or misidentification, you may send a counter-notice to our designated agent. Under 17 U.S.C. section 512(g)(3) it must include: 1. Your physical or electronic signature. 2. A description of the material removed and where it was before removal. 3. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification. 4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is (or, if your address is outside the United States, any judicial district in which Mailbari may be found), and that you will accept service of process from the person who sent the original notice or their agent. 4.2 We forward a valid counter-notice to the person who sent the original notice. Unless they tell us within 10 business days that they have filed a court action to stop the infringement, we restore the material between 10 and 14 business days after we received the counter-notice.
We keep a record of valid notices. A User who is the subject of three valid notices in 12 months, which have not been successfully countered, will have their account closed, and an organisation that repeatedly fails to deal with infringement by its Users may have its subscription ended under the Terms. We may act sooner for clear, deliberate infringement.
Under 17 U.S.C. section 512(f), anyone who knowingly makes a material misrepresentation in a notice or counter-notice may be liable for damages, including costs and legal fees. If you are not sure whether material infringes your rights, please get legal advice first.
For complaints about trademarks, impersonation or other rights that are not copyright, email [email protected] with the same details as a copyright notice. We review them under the Acceptable Use Policy.
• Mailbari LLC · 104 Quigley Blvd, Ste 1013, New Castle, DE 19720, USA · +1 302 580 8514 • Bangladesh office · Rafiq Place, Level 1A, BM College Mosque Gate, Barisal-8200, Bangladesh · +880 1805 459129 • Copyright notices: [email protected] · Other legal matters: [email protected]