Version 1.0 · Effective date: October 15, 2026 · Mailbari LLC
Last Updated: October 15, 2026
Mailbari uses a small number of cookies to sign you in, keep your session secure and remember your settings. These are always on, because the Services cannot work without them. Analytics cookies are only set if you say yes. We do not use advertising cookies, and we block tracking images in incoming email until you choose to load them.
Cookies are small text files a website stores in your browser. Similar technologies, such as local storage in your browser or the secure storage of our mobile apps, do the same job; this policy calls all of them "cookies".
2.1 mailbari.com and the help centre. 2.2 The Mailbari web apps at app.mailbari.com and any custom webmail address a customer sets up (for example mail.yourcompany.com). 2.3 Public Booking pages that customers share with their own clients. 2.4 The Mailbari mobile apps, which store sign-in tokens and settings on your device.
• mb_session - Type: Strictly necessary - Purpose: Keeps you signed in - Lasts: Until you sign out, at most 30 days • mb_csrf - Type: Strictly necessary - Purpose: Protects forms against cross-site request forgery - Lasts: Session • mb_lb - Type: Strictly necessary - Purpose: Sends your requests to the same server - Lasts: Session • mb_consent - Type: Strictly necessary - Purpose: Remembers your cookie choices - Lasts: 12 months • mb_device - Type: Strictly necessary - Purpose: Recognises a trusted device for two-step login - Lasts: 30 days • mb_lang, mb_theme - Type: Preferences - Purpose: Remembers language and light or dark theme - Lasts: 12 months • Analytics cookies [tool to confirm] - Type: Analytics, only with consent - Purpose: Counts visits to mailbari.com and which pages help people, using aggregated statistics - Lasts: Up to 13 months • Payment provider cookies (Stripe) - Type: Strictly necessary on the checkout page - Purpose: Prevent payment fraud - Lasts: Set by Stripe, see its cookie policy The exact names may change as the product develops; this table is updated when they do.
4.1 We do not use advertising or retargeting cookies, and we do not let advertisers set cookies on our pages. 4.2 Strictly necessary and preference cookies are set inside the apps only. Analytics, if you accept it, runs on mailbari.com and not inside your mailbox, files or chats.
5.1 On your first visit to mailbari.com you see a banner with "Accept all", "Reject non-essential" and "Choose". No analytics cookie is set until you choose. You can change your mind at any time with the "Cookie settings" link in the footer. 5.2 You can also delete or block cookies in your browser settings. If you block strictly necessary cookies, you will not be able to sign in. 5.3 We honour Global Privacy Control signals from your browser as a request to reject non-essential cookies.
6.1 Many marketing emails contain tiny images that tell the sender when you opened the message. Mailbari does not load remote images in incoming email until you click "Show images" or mark the sender as trusted. 6.2 Mailbari does not add tracking images or tracked links to the email your Users send.
Public Booking pages use only strictly necessary cookies to complete a booking. The customer who owns the page is responsible for any cookie notice its own website needs if it embeds a Booking page.
We will update this policy when we change the cookies we use and show the new effective date at the top.
• Mailbari LLC · 104 Quigley Blvd, Ste 1013, New Castle, DE 19720, USA · +1 302 580 8514 • Bangladesh office · Rafiq Place, Level 1A, BM College Mosque Gate, Barisal-8200, Bangladesh · +880 1805 459129 • Questions about cookies: [email protected]